The Smyth system has allowed us to expand our marketing in ways we never thought possible. We are also very pleased with many of the inventory reports and are able to stay on our gross profit, sell thrus, stock turns and so forth. It really shows you just with whom you are making money.
David Rubin, Joseph's
I am very happy with the Smyth Retail System. The software does what you would expect any complete system to do, but what I like the most is the service. When you call in with questions they get back to you, usually within the hour, and you speak with individuals who know the system backwards and forwards. They are very knowledgeable, and actually train people on the system.
Gregg Weitzenkorn, Weitzenkorn's
Smyth Retail software takes retailing to whole new level. The customer tracking capabilities are superior to anything I have used before. The POS was simple for my staff to learn and it its ease of use speeded up transaction times.
Bob Missel, Sampter's
Our turn rate has improved by 25%, and margins are up 3% since we started on the new system. The system absolutely will pay for itself and then some. It is easy enough to use so that even I have figured most of it out! Lots of very valuable information is easily accessible.
John Stern, Straus Clothing
Like a baseball player who doesn’t know his batting average or earned run average we were operating without knowing our gross margin, turn rate and open to buy. Merchant Plus!® gives me those numbers instantly, without a lot of hassle. When it comes to inventory management, if you can’t track the numbers, you can’t manage them.
Tom Fasshauer, Art's For Him and Her Too
We did not have to remark inventory which would have been a job. Operating the cash register is probably as easy as running the one you use now. As far as cost, I bought a system almost 20 years ago, when you consider all the advancements and flexibility that this systems has, you get a lot for your money. Finally, the people at tech support are super. They are very patient and understand that I’m a computer illiterate.
Terry Claussen, Claussen's
Since coming back to Smyth we have become much more efficient at inventory management. Foremost, it works! Accuracy is one of the things we missed most about Smyth. But more importantly the reports are excellent. They are easy to read and include exactly what we want. We don’t need to look in three places to get what we need anymore.
Will Levy, Oak Hall
We have had Smyth Retail for a couple of years now. Whenever we have had an issue or a question, they are always very quick to respond and offer assistance. Anytime that we have had ideas for advancement, they have been quick to add them into their updates. They are very much about customer service!
Kimberly Sowers, Kimberly's